New customers discover the Paper guide in their shared Dropbox team space. I hypothesized: If Paper can help teams be successful on Dropbox Business, more teams will use Paper. I saw an opportunity to use Paper to educate customers about Dropbox Business, while demonstrating the value of Paper. The key features of the solution include document generation, annotation and commenting, multimedia embedding, task management and calendar integration. Team Creators-people who set up Dropbox Business teams-typically spend their first week trying to:ĭropbox wasn’t offering many onboarding resourcesĪs a result, Team Creators were spending hours searching for information online, then creating their own documentation and hosting multiple meetings to onboard team members to Dropbox. Dropbox Paper is a web-based collaborative workspace that is suitable for teams of all sizes to create, manage and coordinate documents online. Team: Caroline Frost, Angela Gorden, Bryan Guillemetteĭropbox Business customers needed help getting set up One of my most successful projects was a Paper guide that familiarizes new Dropbox Business teams with their team space. I worked on helping these customers discover and find value in Paper. Dropbox Paper is a collaborative doc editor that’s great for brainstorming and planning projects-but not many Dropbox customers know about it.
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